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The Deluxe Owner’s Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Honestly though, with the current promotions for other stateroom categories, we find it hard to justify paying for these accommodations. As much as we loved the new sundeck, the extra cabin space, and the other exclusive perks and amenities, we also loved the rest of the ship. Thus, for the amount of time we spent in The Haven, the higher price point isn’t worth it for us.
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The Haven Restaurant, available on Breakaway, Breakaway Plus, and Prima class ships, elevates the dining experience with its exclusive menu. Guests can enjoy breakfast, lunch, and dinner in this private venue or opt for butler service in their suites. Unique to The Haven, reservations are never required; guests can walk in at any time to be promptly seated. This restaurant enhances the luxury cruise dining experience with its exceptional service and gourmet menu. While Jewel-class ships don't feature The Haven Restaurant, they offer similar exclusive dining options at other specialty restaurants onboard.
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Each morning, our butler (who we shared with eight other Haven staterooms) arrived with a pot of coffee and almond croissants. It seemed as if every few hours, someone swung by with a bowl of fruit or finger sandwiches. Various snacks could be found in the courtyard in the afternoon and early evening. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship.
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Even better, May is less rainy than July, so you could experience sunnier days on the more affordable sailing. Caribbean cruises might be the bread and butter of mass-market cruise lines, but they don't have the same prominence among the itineraries of the luxury lines. The Haven provides 24-hour, trained butler service as well as a designated concierge desk to help guests with reservations for restaurants, shows, spa treatments, excursions and such. While I definitely would not pay a premium price for The Haven experience on a ship that did not include a restaurant and bar — both of which were a huge draw — I’m pretty sold on the area as a concept. My recent experience in The Haven was aboard the Norwegian Getaway, which features a private bar and restaurant for use by guests. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ship’s captain possesses from many of The Haven spaces.
Haven Owner's Suite Bedroom
On top of that, complete privacy and tranquility are just steps away on a sundeck reserved exclusively for guests of The Haven. From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. In your own ship within a ship, The Haven will make for a unique experience you'll never forget.
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But several times, I had the pool and hot tubs in The Haven courtyard to myself and wound up enjoying them (as well as the poolside cocktail service). The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. The Haven’s spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Guests will need to use their keycards in order to enter The Haven complex.
This 143,500 gross ton ship features several first in the industry and first for the brand amenities. We have just returned from our second inaugural cruise on this beautiful ship where we got to spend a few days in this exclusive area. Now, we want to share Everything You Need to Know About The Haven on Norwegian Prima.
Booking early and taking advantage of limited-time promotions will also help you save when you sail in style. To get a great price on a high-end cruise ship, you might want to reconsider your aversion to booking the cheapest rooms. In 2025, a September Alaska cruise on Silversea starts at $4,500 per person on Silver Moon. The same cruise in July starts at $5,900, making the shoulder-season cruise $1,400 less expensive.
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The staff in these locations is attentive, accommodating and might even learn your name – an added touch to this cruise experience. While enjoying this outside space, you can utilize the services of a Courtyard attendant. Available for request are cold towels, beverages and fresh fruit – all brought to your chosen seating location.
NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." If luxury, privacy and attentive service are on your list of cruise amenities, then the Norwegian Cruise Line Haven is just the right choice! Located in several of the ships, this is a self-contained area of suites, eateries and venues specifically designed for creating a one-of-a-kind cruise environment exclusively for Haven passengers. This 2-level space boasts a private infinity pool overlooking the ship’s wake. There are also plenty of padded loungers, daybeds, and cabanas lining this sundeck.
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Not to mention, there are two hot tubs on the second level and spa amenities. Yes, that’s right, you don’t even have to visit the thermal suite as a private Finnish sauna and cold room are located on the Haven Sundeck. This means you have a dedicated area in the terminal with expedited check-in and a lounge with snacks while you wait to board the ship. Haven guests are also among the first to board the ship on embarkation day.
Of course, this is always a personal decision based on preferences and travel budget. The Haven Restaurant on Norwegian Prima even offers both indoor and outdoor seating. In terms of in-room amenities, there’s a nespresso machine and luxury bath products. You will also notice upgraded linens, pillow-top mattresses, plush bathrobes and slippers, and oversized bath towels.
There are various types of suites and rooms within The Haven and they vary by ship. Feel like having the fun and energy of a mainstream ship experience while indulging in silver-platter service? Available on Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Jill Campbell, one of the passengers, told NBC News that she and her husband traveled through seven countries in 48 hours to catch up with the ship.